Approved · Waiver · decided in 11 days, 6 Mar 2026
Zendesk, Inc., a US-based CRM software provider owned by Permira Holdings Limited and Hellman & Friedman LLC, will acquire 100% of Forethought Technologies, Inc.'s business via a reverse triangular merger. Forethought, a US-based start-up, offers AI-driven software tools integrating with CRM software in the software publishing industry.
Zendesk, Inc. ( Zendesk ) proposes to acquire 100% of the business of Forethought Technologies, Inc. ( Forethought ) through a reverse triangular merger whereby Forethought will acquire 100% of the issued shares in a subsidiary of Zendesk which has been newly incorporated for the purpose of the merger. Through this process, Forethought will become a wholly owned subsidiary of Zendesk. Zendesk is a US-based software company providing software-as-a-service customer relationship management ( CRM ) software designed to improve customer relationships. Zendesk is owned by affiliates of Permira Holdings Limited ( Permira ) and affiliates of Hellman & Friedman LLC ( H&F ). Permira is a Guernsey-registered private equity business engaged, through its subsidiaries and affiliates, in the provision of investment management services to a number of investment funds. Permira ultimately controls a number of private equity funds, which include portfolio companies active across the consumer, services, healthcare, technology, and climate sectors. H&F is a US-based private equity investment firm with a focus on the technology sector, among others. Permira and H&F also own Genesys, which is a contact-centre-as-a-service ( CCaaS ) provider which develops, manufactures and supplies software products and related services for customer interaction management. Forethought is a US-based start-up company that markets AI-driven software tools which integrate with CRM software.